Who to Continually Scan on Hp Printer

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How to scan with an HP printer

Set up scan jobs from the printer or use your device camera to capture documents and photos.

Scan with an HP printer (Windows, Mac)

Set up scan jobs from the printer or use the computer camera to capture documents and photos.

Note:

You must create or sign in to an HP account to access all printer functions. If the HP Smart app does not work, download HP Easy Start on your computer from HP Software and Driver Downloads, and then install the full feature driver.

Install the HP Smart app (Windows, Mac)

Install the HP Smart app and set up the printer with a computer running Windows or macOS.

Do the following if you are setting up the printer on a Wi-Fi network.

• Place the printer and the computer near the Wi-Fi router.

• Turn on Wi-Fi on your computer and connect to your network. If the computer is connected to the network with an Ethernet cable, temporarily disconnect the cable and use the Wi-Fi connection during the setup.

• Enable Bluetooth on the computer so that HP Smart can detect the printer during the setup.

1. If you are prompted to sign in with Microsoft to use the app across devices, you can sign in or click No, thanks to continue.​

   Note:

   Disconnect from a Virtual Private Network (VPN) connection before downloading.

2. If you are setting up HP Smart for the first time, you must create or sign in to an HP account to access all printer functions.

3. In HP Smart, click Add Printer or the plus sign to search for the printer, and then follow the instructions to complete the setup.

If the printer is not found during a Wi-Fi setup, restore Wi-Fi setup mode on the printer, restart the printer, close then re-open HP Smart, and then try adding the printer again.

Use HP Smart scan options

Save, share, and send scanned documents with the HP Smart app for Windows or Mac.

Scan with the HP Smart app (Windows, Mac)

Scan documents and photos from the printer, capture items with the computer camera, or use the scan tools with files saved on the computer.

1. Click the Scan tile on the HP Smart app home screen.

2. If a Get Started screen opens, click Get Started.

   Note:

   The Get Started screen displays when you select Scanner, Import, or Camera for the first time.

3. Select an option from the top menu bar.

   • Scanner: Place the original on the printer scanner glass or into the automatic document feeder (ADF). Select scan job type, size, color, and resolution settings, and then click Scan in the lower right corner.

   • Import: Select photos saved on your computer to apply a boundary, and then use the settings to edit, print, and share.

   • Camera: Uses the computer camera or a webcam to capture, edit, and print or share a photo or document.

   

4. From the Scan window, change settings, such as source, presets (document or photo type), page size or scan area, output type, and resolution to match the scan job.

5. Select the Auto Enhancements icon to toggle the enhancement features on or off.

   • Auto-Enhancements: Automatically brightens colors and sharpens image contrast.

   • Auto-Orientation: Automatically rotates images to their correct orientation.

6. Click Scan.

   A preview of the scan displays.

7. If the Detect Edges window opens, adjust the boundaries by clicking and dragging the blue dots, and then click Apply.

8. Select from the following options and settings in the Preview window.

   • Add another page by clicking + Add.

   • Drag and drop the images to reorder multi-page scans.

   • Click the Menu icon to edit, replace, or delete the scanned items.

   • Click the Rotate icon to rotate the item.

9. In the Edit window, adjust or enhance the file by cropping, changing the color, rotating, or adding filters, text, and markup, and then click Done.

   

10. Select an option to save, print, share, or fax the scan file.

    • Print: Send the scan to the printer.

    • Save: The default save location for scanned documents is the Documents folder and the Pictures library for scanned photos. Save the scan in the default location or browse to a different folder.

    • Share: Send the scan in an email, share via social media accounts such as Twitter, Facebook, or Instagram, or save the scan in a cloud storage account, such as Box or OneDrive. You can also look for other apps in the Windows or Mac store.

    • Shortcuts: Create or use an existing shortcut for printing, emailing, or saving scanned files to cloud accounts.

    • Fax: Send the scan via fax.

    

11. In the Save or Share window, change the file name, file type, and compression settings, and then click Save.

12. After saving the scan, click OK, and then click the Back button to return to the Home screen.

Save a scan as a single or multi-page PDF (Windows, Mac)

Use the HP Smart app to create a PDF of a scanned document.

1. Click the Scan tile on the HP Smart app home screen.

2. Click Get Started.

   Note:

   The Get Started screen displays when you select Scan, Import, or Camera for the first time.

3. Select an option from the top menu bar.

   • Scanner: Place the original on the printer scanner glass or into the automatic document feeder (ADF). Select scan job type, size, color, and resolution settings, and then click Scan in the lower right corner.

   • Import: Select photos saved on the computer to apply a boundary, and then use the settings to edit, print, and share.

   • Camera: Uses the computer camera or a webcam to capture, edit, and print or share a photo or document.

   

4. Adjust the boundaries, by clicking and dragging the blue dots, and then click Apply.

5. For multi-page documents, click + Add in the Preview window to return to the Scan window. Load the next page onto the scanner glass or capture it with the camera.

   Repeat this process until all the pages of the document are scanned.

6. In the Preview window, click Save or Share, and then change the file name and select Basic PDF as the file type.

   

7. Click Save to save the PDF to a folder on the computer, or click Share for options to email or share the file.

Send scans to email (Windows, Mac)

Use the HP Smart app to email a scanned document or photo.

1. Set up a personal email account with the pre-installed Mail app on the computer.

   • Windows: Open the Mail app, click Settings , and then click . Select the service provider, and then enter the email address and account password to complete the setup.

   • Mac: Open the Mail app, and then click . Select the service provider, and then enter the email address and account password to complete the setup.

2. Click the Scan tile on the HP Smart app home screen.

3. Select an option from the top menu bar.

   • Scanner: Place the original on the printer scanner glass or into the automatic document feeder (ADF). Select scan job type, size, color, and resolution settings, and then click Scan in the lower right corner.

   • Import: Select photos saved on the computer to apply a boundary, and then use the settings to edit, print, and share.

   • Camera: Uses the computer camera or a webcam to capture, edit, and print or share a photo or document.

   

4. Adjust the boundaries using the circles at the corners of the imported or captured item, and then click Apply.

   

5. In the Preview window, click Share, change the file name, file type, and compression, and then click Share.

   

6. Click Mail.

   An email message opens with the file attached.

7. Enter the email address in the To field, and then click Send.

Scan multi-page two-sided documents (Windows, Mac)

Use the automatic document feeder (ADF) and settings in HP Smart for Windows and macOS to scan documents with two sides and save them in a single PDF file.

1. Load the two-sided document in the ADF.

2. Click the Scan tile on the HP Smart app home screen.

3. Select Document Feeder in the Source menu.

4. Click Scan.

5. After the first sides are scanned, remove the pages from the output tray.

6. Without turning the pages over or changing the page order, load them back into the document feeder with the same leading edge. You might need to rotate the pages first.

7. Click +Add to scan the other sides of the pages.

8. In the preview window, drag and drop the pages in the order you want.

9. Click Save, and then select Basic PDF as the file type to save the document as a single PDF file.

Scan with an HP printer (Android, iOS)

Set up scan jobs from the printer or use a mobile device camera to capture documents and photos.

Install the HP Smart app (Android, iOS)

Install the HP Smart app on a mobile device running Android or iOS.

1. Place the printer near the Wi-Fi router if you are setting up a wireless connection.

2. Make sure paper is loaded in the main tray, and then turn on the printer.

3. Download the HP Smart app from 123.hp.com.

   Note:

   Disconnect from a Virtual Private Network (VPN) connection before downloading.

4. If you are setting up HP Smart for the first time, you must create or sign in to an HP account to access all printer functions.

5. Turn on Bluetooth to help locate the printer during the setup.

6. Open the app to set up the printer.

   • If the printer is found, follow the instructions to complete the setup.

   • If the printer does not display or to add another printer to the app, click the plus sign , and then follow the instructions to add the printer.

Use HP Smart scan options

Save, share, and send scanned documents with the HP Smart app in Android or iOS.

Scan with the HP Smart app (Android, Apple iOS)

Scan documents and photos from the printer, or capture items with the phone or tablet camera.

1. Select one of the following scan tiles from the HP Smart app home screen.

   • Printer Scan: Place the original on the printer scanner glass or into the automatic document feeder (ADF). In Android, tap the Settings icon to select the input source, resolution, and color, and then tap Close. In iOS, tap the dropdown to select the paper size, quality, and color, and then tap Done.

   • Camera Scan: Uses the camera on a phone or tablet to capture a photo or document that you can edit, print, or share.

2. Tap the Preferences icon toggle the enhancement features on or off, and then tap Done.

3. Select a preset option, and then tap Scan or the white circle to start the scan.

4. If an Adjust Boundaries or Detect Edges screen displays, tap Auto or manually adjust the boundaries by tapping and moving the blue dots, and then tap Next.

   

5. Select from the following options and settings in the Preview window.

   • Add another page by tapping + Add.

   • Tap and drag the images to reorder multi-page scans.

   • Tap the Menu icon to edit, replace, or delete the scanned items.

   • Tap the Rotate icon to rotate the item.

   • Select the file type, either Basic PDF to save as a single file or Image to save the scans separately.

6. In the Edit window, adjust or enhance the file by cropping, changing the color, rotating, or adding filters and text, and then tap Done.

   

7. Select an option to save, print, share, or fax the scan file.

   • Print: Send a scan to the printer.

   • Save: The default save location for scanned documents is the Documents folder and the Pictures library for scanned photos. Save a scan in the default location or browse to a different folder.

   • Share: Send a scan in an email, share via social media accounts such as Twitter, Facebook, or Instagram, or save the scan in a cloud storage account, such as Box or OneDrive. You can also look for other apps in the Windows Store.

   • Shortcuts: Create or use an existing shortcut for printing, emailing, or saving scanned files to cloud accounts.

   • Fax: Send a scan via fax.

8. After saving the scan, tap the back button to return to the Home screen.

Save a scan as a single or multi-page PDF (Android, Apple iOS)

Use the HP Smart app to create a PDF of a scanned document.

1. Select one of the following tiles from the HP Smart app home screen to start the scan.

   • Printer Scan: Place the original on the printer scanner glass or into the automatic document feeder (ADF). In Android, tap the Settings icon to select the input source, resolution, and color, and then tap Close. In iOS, tap the dropdown to select the paper size, quaity, and color, and then tap Done.

   • Camera Scan: Uses the camera on your phone or tablet to capture a photo or document that you can edit, print, or share.

2. Choose your preset options, and then tap Scan or the white circle button to start the scan.

3. If an Adjust Boundaries or Detect Edges screen displays, tap Auto or manually adjust the boundaries by tapping and moving the blue dots, and then tap Next.

4. For multi-page documents, tap + Add to return to the scan step. Load the next page onto the scanner glass or capture it with your camera.

   Repeat this process until all the pages of your document are scanned.

5. Tap Share/Save (iOS) or Save (Android).

   

6. If necessary, tap File Type. Select Basic PDF, tap the back arrow, and then tap Share/Save for options to save or send the PDF.

   

Scan to email with the HP Smart app (Android, Apple iOS)

Use the HP Smart app to email a scanned document or photo.

1. Set up your personal email account in your mobile device settings.

   • Android: Go to Settings, select Accounts or Users & accounts, and then tap Add Account. Select your service provider, and then enter your email address and account password to complete the setup.

   • Apple iOS and iPadOS: Go to , and then tap Add Account. Select your service provider, and then enter your email address and account password to complete the setup.

2. Select one of the following tiles from the HP Smart app home screen to start the scan.

   • Printer Scan: Place the original on the printer scanner glass or into the automatic document feeder (ADF). In Android, tap the Settings icon to select the input source, resolution, and color, and then tap Close. In iOS, tap the dropdown to select the paper size, quality, and color, and then tap Done.

   • Camera Scan: Uses the camera on your phone or tablet to capture a photo or document that you can edit, print, or share.

3. Choose your preset options, and then tap Scan or the white circle button to start the scan.

4. If an Adjust Boundaries or Detect Edges screen displays, tap Auto or manually adjust the boundaries by tapping and moving the blue dots, and then tap Next.

5. In the Preview window, tap Share/Save (iOS) or Share (Android).

   

6. Change any file settings, and then tap Share/Save or Share.

   

7. Tap Mail.

   An email message opens with the file attached.

8. Enter the email address in the To field, and then tap Send.

Scan multi-page two-sided documents (Android, Apple iOS)

Use the automatic document feeder (ADF) and settings in HP Smart for Android and iOS to scan documents with two sides and save them in a single PDF file.

1. Load the two-sided document in the ADF.

2. Tap the Printer Scan tile on the HP Smart app home screen.

3. Select Document Feeder in the Source menu.

4. Tap Scan.

5. After the first sides are scanned, remove the pages from the output tray.

6. Without turning the pages over or changing the page order, load them back into the document feeder with the same leading edge. You might need to rotate the pages first.

7. Scan the other sides of the pages.

   • Android: Tap the back icon, select No, Add images, and then tap Scan.

   • iOS: Tap +Add, and then tap Scan.

8. In the preview window, tap Reorder, drag and drop the pages in the order you want, and then tap Done.

9. Tap Save, and then select Basic PDF as the file type to save the document as a single PDF file.

Scan with an HP printer (Chromebooks)

Set up scan jobs through Chrome OS or use Webscan when the printer is connected to a network.

Scan from Chrome OS (Chromebooks)

Use Chrome OS to scan documents and photos from a Chromebook.

1. Update the Chromebook to the most current version of Chrome OS.

2. Click the clock in the bottom right corner, and then click the Settings icon .

3. Scroll to the bottom of the screen, and then click Advanced.

4. Under Print and scan, click Scan.

5. Select your printer, and then change any settings in the menu on the right and in More settings.

6. Click Scan.

Scan with Webscan (Chromebooks)

For scan-enabled printers, you can scan documents and photos using Webscan over a network connection. No additional software or drivers are required.

1. Place the original on the scanner glass or into the automatic document feeder (ADF).

   Note:

   Do not load photos into the ADF to prevent damaging them or the printer.

2. Make sure your printer is connected to the same network as your computer or mobile device.

3. Open the Advanced Settings (EWS) in the HP Smart app or type the printer IP address into a web browser address bar.

4. If a login or certificate window displays, complete the information to finish opening the EWS.

   • If a website security certificate displays, click Continue to open the printer homepage.

   • If a login window opens, type admin for the username, and then type the PIN found on the label located underneath or on the back of the printer, or the password set by the printer administrator.

   

5. Click Scan.

   A You cannot use this function because it has been disabled message displays.

   

6. Click .

7. If you are prompted to go to a secure HTTPS-enabled webpage, click OK or Redirect to HTTPS.

8. If a Your connection is not private message displays, click .

9. In the Administrator Settings, locate and select the box next to Webscan or Webscan from EWS, click .

10. Return to the Scan menu, select the scan preferences, click Start Scan, and then follow the instructions to save the scan.

    

Frequently asked questions (FAQs)

Still have a question? Find additional answers and help.

Are other scan apps and tools available?

Use another scanning app based on your needs. For supported printers and devices, install HP Scan software to enable additional features such as scanning from the printer, scanning two-sided documents, and creating editable scan files.

• HP scan software (Windows, Mac): Go to HP Software and Driver Downloads to install the full feature driver and software. After completing the printer setup, open the scanning software.

  • Windows: Search Windows for your printer model name and number to open HP Printer Assistant. On the Scan tab, click Scan a Document or Photo to open HP Scan.

  • Mac: From the Applications list, open HP Easy Scan. Click the Scanner dropdown menu, and then select your printer.

  Depending on your printer, this scan software supports the following features:

  • Scan from the printer control panel to the computer or to an email account

  • Scan two-sided multi-page documents (printers with an automatic document feeder)

  • Create an editable scan file using optical character recognition software

• Windows Fax and Scan: In Windows, search for and open Windows Fax and Scan. Click New Scan, and then select your printer to scan.

  

• Windows Paint: In Windows, search for and open Paint. Click File or the Menu icon , and then click From scanner or camera.

• Windows Scan app: In Windows, search for and open the Windows Scan app . If it is not listed, go to Windows Scan (in English) to install it.

• Mopria Scan app (Android): Go to Google Play - Mopria Scan to install the app. If prompted to allow the app to access photos, media, and files on your device, select Allow.

• Apple Image Capture (Mac): Open Image Capture from your Applications list, click your printer name in the Devices or Shared list, and then click Show Details to access all scan settings.

• HP MFP Scan for HP Laser MFP printers (Windows): After installing the full feature software from 123.hp.com, search Windows for and open HP MFP Scan. Click Quick Scan to scan a document or photo without changing any settings, or click Advanced Scan for more options and scan job settings.

How do I scan from the printer control panel?

Choose the scan feature from the printer control panel, and then send the scan to your desired destination.

Some scan features first need to be set up in the software or printer Embedded Web Server (EWS). Scan features from the control panel might vary by printer.

• Scan to Computer: Download HP Easy Start from 123.hp.com/setup and install the Full Feature Software and Driver. Return to the printer control panel, choose the scan option, select your computer, and then send the scan to your computer. For macOS, scan to a computer using the HP Smart app.

• Scan to Email: In the EWS, or using the Scan to Email Wizard in the HP software, configure the email destination. With the setup complete, return to the printer control panel, choose the scan option, and then scan directly from the printer to the email destination. If the printer has no email option on the control panel, use HP Smart or the HP Scan app.

• Scan to Network Folder: In the EWS, or using the Scan to Network Folder Wizard in the HP software, configure the network folder. With the setup complete, return to the printer control panel, choose the scan option, and then scan directly from the printer to the network folder.

• Scan to SharePoint: In the EWS, configure the SharePoint destination. With the setup complete, return to the printer control panel, choose the scan option, and then scan directly from the printer to the SharePoint folder.

• Scan to USB: Insert a USB thumb drive into the walk-up USB port on the printer. On the printer control panel, choose the scan option, scan the original, and then save the scan to the USB drive.

• Shortcuts: Install the HP Smart app, and then enable Shortcuts. Create shortcuts to print, email, or save documents to a connected cloud account. Run a saved or preset shortcut from the HP Smart app or printer control panel (HP OfficeJet Pro 8020e, 8030e, 9010, 9010e, 9020, 9020e, ENVY Inspire 7200, 7200e, 7900, 7900e, Smart Tank 790, 7600 printers only). Go to HP printers - Use HP Smart app Shortcuts for more information.

How do I save a scan as an editable text file?

You can use HP Scan for Windows to save scans as editable text with Optical Character Recognition (OCR).

How do I scan multi-page two-sided documents with the HP full-feature driver?

Use the automatic document feeder (ADF) and HP Scan for Windows or HP Easy Scan for Mac to scan two-sided documents.

Scan multi-page two-sided documents (HP Scan for Windows)

HP Scan software installs with the full feature driver. It includes settings to scan documents with two sides and save them in a single PDF file.

1. Go to 123.hp.com/setup to download HP Easy Start and install the full feature software and driver with HP Scan.

2. Load the two-sided document in the ADF.

3. Search Windows for your printer model name and number to open HP Printer Assistant. On the Scan tab, click Scan a Document or Photo to open HP Scan.

4. Select .

5. In the shortcuts settings, select Document Feeder if loaded in the Source menu, and then select 2-sided (manual) in the Page Sides menu.

   

6. After scanning the first sides, a prompt with instructions on how to scan the other sides of the document displays. Click OK to scan the other sides.

   The pages are automatically arranged in the correct order.

7. Select PDF as the file type, select a location to save the file to, and then click Save.

Scan multi-page two-sided documents (HP Easy Scan for macOS)

HP Easy Scan for macOS includes settings to scan documents with two sides and save them in a single PDF file.

1. Go to 123.hp.com/setup to download HP Easy Start and install the full feature software and driver with HP Easy Scan.

2. Load the two-sided document in the ADF.

3. From the Applications list, open HP Easy Scan.

4. Click the Scanner menu, and then select your printer.

5. Click .

6. In the Presets settings, select Document in the Type menu, select Document Feeder in the Source menu, and then select Scan both sides of page under More Options.

   

7. After scanning the first sides, a prompt with instructions on how to scan the other sides of the document displays. Click Continue to scan the other sides.

   The pages are automatically arranged in the correct order.

8. Click Send , select PDF in the Format menu, and then click Save.

Why can't I connect my wireless printer or scan over the network?

Check network issues and setup requirements if the printer is not found during software installs or when wireless print jobs fail.

• Poor network connection: Move the printer and computer or mobile device closer to the wireless router, and then check if the signal quality improved. Try opening a website to see if the internet connection is working properly. If Wi-Fi is slow or intermittent, restart the router by disconnecting the power cord, waiting 15 seconds, and then reconnecting the cord.

• Printer is off or in sleep mode: Touch the control panel or press the Power button to wake the printer and put it in a ready state. Sometimes the printer status might display Offline when it is actually ready.

• Check the printer connection status: Make sure the wireless signal is on, and the printer is connected to the same network as your computer or mobile device. If your printer has a light next to a Wireless icon or button , make sure the light is on. If it is off or blinks, the printer is disconnected from the network.

• Reconnect the printer to the network: Place the printer within range of the Wi-Fi router signal, and then connect it to the network.

  • Printers with a touchscreen control panel: Open the Setup, Network, or Wireless settings menu, select Wireless Setup Wizard, and then follow the instructions to select the network name and enter the password.

  • Printers without a touchscreen control panel: Press and hold the Wireless button for five seconds or until the wireless light starts to flash. Within two minutes, press and hold the WPS (Wi-Fi Protected Setup) button on the router until the connection process begins. The printer Wireless light stops flashing when the connection completes.

  • HP Deskjet 6000 and 6400, ENVY 6000 and 6400, and Tango printers: Press and hold the Wi-Fi button and the Power button on the back of the printer for five seconds until the blue bar flashes. Within two minutes, press and hold the WPS button on the router until the connection process begins. The blue bar stops flashing when the connection completes.

• Restart devices: Restart the printer and the computer or mobile device to clear possible error conditions.

• Print a Wireless Test Report: Search the HP Customer Support website for your printer model, and then search for self test page to find the document on how to print and evaluate the report.

• Enable Bluetooth for an HP Smart app setup: Enable Bluetooth on your computer or mobile device so that HP Smart can detect the printer during the setup.

• Wireless isolation could be causing your printer to appear offline. Check with your router manufacturer for more information.

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Source: https://support.hp.com/us-en/document/ish_2275901-2074064-16

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